Returns & Exchanges
At Mint & Lily, we want you to love your jewelry as much as we loved making it for you. If you are not completely satisfied with your purchase, we offer a 30-day return policy for most items in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your jewelry in its original Mint & Lily packaging to ensure it remains protected during transit.
Ship It Back
Print the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our team inspects your returned items, we will process your refund to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing